York Addiction & Mental Health Therapy Services

Accreditation Canada Exemplary Standing at York Addiction & Mental Health

As part of our commitment to improving our services every day, we're proud to have met the high standards required to receive Exemplary Standing accreditation from Accreditation Canada, the highest rating available. Earning it means meeting strict guidelines around client service quality, and by following best practice recommendations from the Health Standards Organization (HSO), we can guarantee our clients the best level of care and support available for their journey to sobriety. Call 1-888-241-3391 to learn more about the standard of care behind our accreditation.

What Accreditation Canada Involves

York Addiction values our clients' safety, health, and happiness above all else, which is why we put real care into keeping our services at the highest possible quality, reflected in our Exemplary Standing accreditation. The process itself involves an in-depth analysis of on-site programs, services, client interactions, and more. Once Accreditation Canada completes a full assessment of the facility, the results are compared against best-in-class standards set by the HSO. Any recommended improvements have to be implemented within a reasonable time frame, and only once those standards are actually met is accreditation awarded. Those standards are also constantly being updated to keep pace with the strictest levels of excellence in the industry, so clients can be confident they're receiving genuinely current, best-available care rather than a one-time seal of approval.

Why Our Accreditation Matters

Accreditation Canada's program is a Canadian-focused platform that assesses health centres against more than 100 tailored standards, and a team of local surveyors and healthcare professionals thoroughly inspected our facilities and programs before granting us this accreditation. Very few drug and alcohol addiction centres are accredited with Exemplary Standing, which puts York Addiction in a class of its own. We take that commitment to excellence seriously, and it's our top priority to always meet and exceed the standards Accreditation Canada sets.

Because of that dedication to consistently outperforming industry standards, our services, processes, facilities, and staff have all met the highest levels of quality and safety in the accreditation program, so clients can have real peace of mind that they're getting high quality care in an environment built for recovery and healing.

The Standards We're Held To for Exemplary Standing

York Addiction worked hard to meet every criterion across the following categories in order to achieve accreditation with Exemplary Standing:

Planning and Service Design

Developing and implementing infrastructure, programs, and services that meet the needs of the populations and communities we serve.

Resource Management

Monitoring, administering, and integrating activities related to the allocation and use of resources.

Human Capital

Developing the human resource capacity needed to deliver safe, high quality services.

Integrated Quality Management

Using a proactive, systematic, and ongoing process to manage and integrate quality and achieve organizational goals.

Principle-Based Care and Decision Making

Identifying and making decisions about ethical dilemmas and problems as they arise.

Communication

Communicating effectively at every level of the organization and with external stakeholders.

Physical Environment

Providing appropriate and safe structures and facilities to achieve the organization's mission, vision, and goals.

Emergency Preparedness

Planning for and managing emergencies, disasters, or other aspects of public safety.

People-Centred Care

Working with clients and their families to plan and provide care that is respectful, compassionate, culturally safe, and competent, and continuously improving that care over time.

Patient Flow

Assessing the smooth and timely movement of clients and families through every service setting.

Medical Devices and Equipment

Obtaining and maintaining the machinery and technologies used to diagnose and treat health problems.

Talk to Our Team and Find Recovery Today

Every client’s experience of care at York Addiction looks a little different depending on their history. Call York Addiction at 1-888-241-3391 or reach out through our contact page, and our team can walk you through what this looks like for you specifically.